Weekly Wrap Up: McDonald’s turnaround

To say that the world’s most famous fast food chain, McDonald’s, is in financial trouble might seem a gross exaggeration. However the US giant is certainly in an unfamiliar and uncomfortable position. In 2014, the Company recorded its first annual decline in global same-store sales in a dozen years.

The tip of the iceberg (lettuce) is their most recent announcement stating that British Steve Easterbrook will replace current Chief Executive, Don Thompson in March. The Brit will have to find a way to turn around one of the biggest challenges the $87bn company has faced in its 60-year history.

During the recession, the company profited from customer demand to eat cheaply, as well as staff that were happy to put up with low wages, simply glad to have a job. A couple of years later however, America witnessed strikes by its lowest-paid workers, which included Mcdonald’s. Due to the Company’s global status, it was one of the most targeted by the media. And because of their initial refusal to increase wages, they were also one of the worst affected. It angered some regular customers, who took their money elsewhere. This, along with a failed PR twitter campaign in 2012, ‘Tell us what you think of us’, begins to answer another question – why are McDonald’s struggling?

In recent years, Mcdonald’s has found more and more competitors encroaching on their turf. In addition, the shape of the market is changing. Consumers are no longer interested in food that is just fast – amongst other things, they want healthy, fresh and natural. The consumer is willing to pay more, changing ‘fast food’ into what is becoming known as ‘fast-casual’ food.

McDonald’s are falling behind competitors in an overcrowded market. However, the company has introduced campaigns over the years promoting fresh produce or healthy salads. And they are currently running a transparency campaign to give more insight into how their food is made and what goes into it. Predictably, this has brought even more negative press, as the horror of what goes into their food has been revealed.

It seems that McDonald’s should delve deeper into their brand positioning to redefine their 60-year old reputation. As the Company’s former Chief Brand Officer in charge of marketing and menu innovation, Easterbrook seems perfectly tooled to take on this challenge. Perhaps cleaner processes, less junk and better quality ingredients will finally be on the menu. Single figure ingredients for their fries would be a start.



This week, Abchaps welcomed London and West Country Lawyers Thrings to our Sky Bar to exchange our shared areas of expertise. We also hosted a Market Lunch where the outlook and opportunities of AIM was discussed.



Panmure Gordon made two appointments to its research team: Jonathan Leinster as consumer analyst from UBS and Mike Stewart, formerly of Shore Capital, as retail analyst. Erik Anderson, previously of Investec, is joining its corporate broking team. Meanwhile, at Hamlins, Charles Bezzant has been appointed as partner, and he joins from Reed Smith.



"Fast-casual": A fast-casual restaurant is a type of restaurant that does not offer full table service, but promises a higher quality of food with fewer frozen or processed ingredients than a fast-food restaurant.



This weekend, see the inside of one of London’s most iconic film sets. Aldwych tube station has been used in Atonement, V for Vendetta, and Bond, and this weekend is being opened by the London Transport Museum for a rare insight into London’s past.

From underground to up in the air, London is currently playing host to the inimitable Cirque du Soleil, with their new show, Kooza, tickets are still available, but they’re going fast.

Finally, as only Shoreditch can, Floripa is holding a carnival brunch from 12pm – 6pm, promising beach burgers, samba, and potentially some margharita’s!

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Weekly Wrap Up: Christmas has begun

Over the last week the UK has seen the official start to Christmas; John Lewis told us so.

John Lewis started this off in 2009, seeing Coca-Cola’s Santa and raising him, in no particular order, a penguin, some snowmen, and unlikely friendships between woodland creatures. Ever since, companies have rushed to get in on the act, pushing ever greater briefs, backed by ever larger budgets. All in the attempt to attract shoppers through their doors. But is this money well spent? Or have these adverts become so removed from what advertising traditionally stands for that they could potentially damage the high street they’re meant to save?

Simply put, the cost of these adverts is enough to make any company's CFO turn ashen faced. With a budget of £7 million, John Lewis tops the charts, and the sheer scale of Sainsbury’s WW1 extravaganza means it can’t be far behind. But one thing was conspicuously missing from both adverts, and that’s a product.

Whilst you may now be able to buy a Monty penguin for the sum of £95, and Sainsbury’s will sell you vintage chocolate for £1, neither make product a focal point during their two or three minutes of air time. Having been placed in the most expensive slots on British TV, the question has to be asked, ‘is this good advertising?’

On the surface, the answer surely is yes. In terms of outreach, these adverts achieve circulation that could never have been expected even a few years ago. In less than 24 hours, Sainsbury’s saw online viewing figures of nearly one million, whilst being shared on Facebook nearly 42,000 times. This pales into insignificance when compared to John Lewis, who in just a week garnered viewing figures of a scarcely believable 13.5 million, with Facebook shares of 154,000.

With not a single product advertised, the effect these adverts have on sales is incredible. John Lewis announced this week that its like for like sales for the first week of November were up 6%.  The retailer has a proud history of defying the credit crunch, posting positive festive figures every year since 2009.

Whilst these lavishly funded, sentimental adverts may be achievable for large companies with large budgets, smaller companies are having to get more creative. The irony of these messages is that whilst they may cost millions of pounds to produce, their greatest success comes from an (almost) completely free source, social media. Every retweet, share, view, comes at no cost to the retailer. Whilst their slots on television may cost the company, their online presence does not. Therefore, this is how smaller companies can succeed.

Ironically, while online shopping has for a long time been described as the end of the high street, online advertising may be what saves it. One of the greatest adverts to come out of last year’s Super Bowl was not the blockbuster Budweiser advert, but a tweet sent by Oreo. Quick thinking led to a simple quip being shared round the world over 20,000 times, garnered 525 million media impressions, even making Adweek’s top five ‘ads’ of the night. From this, the answer appears simple, use digital, save physical.



This week, Abchaps had a brilliant evening at the Nabarro London Wall launch. The evening kicked of with a fantastic cooking demonstration from Michelin Chef Michel Roux Jnr, along with magical entertainment.



Eversheds  appointed Cathryn Vanderspar, formally of Berwin Leighton Paisner, head of their London tax tea, whilst Mark Brown joined Westhouse Securities as executive chairman. Brown was previously chief executive of Collins Stewart Hawkpoint. Meanwhile, Pinsent Masons announced the appointment of Meriam Alrashid as an international arbitration partner in its global construction practice in London. A fluent Arabic speaker, she joins from Crowell & Moring. Finally, Walker Crips appointed Matt Ennion as Investment Director. He joins from Towry.



"Evangelism Marketing" - a form of word-of-mouth marketing (WOMM), in which companies established a loyal group of customers with strong belief in their products. These customers willingly and actively convince others to buy their products.



Enjoy some ice-skating in the beautiful splendour of Somerset House’s neoclassical courtyard. Then rest those sore legs (and bums) in the Skate Lounge for a well-deserved après-skate, where you can indulge in a cocktail, fondue or tasty treat (or all three)!

If you’re looking for something different, head along to the Hyper Japan Christmas Market at Olympia open this weekend only where you can immerse yourself in Japanese culture and find some interesting Christmas gifts for family and friends. Also at Olympia this weekend is the BBC Good Food Show which promises to be delicious!

The highly anticipated Regent Street Christmas lights switch-on will be taking place on Sunday. It's an evening of Christmas tunes, celebrity talent and fireworks. A London tradition since 1948, when the Regent Street Association first decorated the street with Christmas trees, the lacing of the street with lights marks the official countdown to Christmas day. The show will begin at 4pm with the switch on moment taking place at approximately 4.45pm.

And finally, for all those rugby enthusiasts, the Autumn Internationals continue on Saturday with the headline game, England vs South Africa kicking off at 2.30pm and Wales taking on Fiji at the same time. Scotland face the almighty New Zealand at 5.30pm and finally, Ireland play Georgia on Sunday at 2.30pm.

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